Contact TimyBear
A question about Timy? Start here.
Have a product question, need help finding a shop, or want to share a collaboration idea? Choose a topic or leave a message below.
- 06
- enquiry topics
- PRODUCTS
- purchase and use questions
- PARTNERSHIPS
- ideas to discuss

00 / CONTACT
Tell us what you would like to know.
Choosing a product, finding a shop, or inviting Timy into a new project? Tell us what is on your mind; useful pages and enquiry forms are below.
01 / TOPIC
What would you like to discuss?
Choose the closest topic to find a useful page and enquiry route. If you are unsure, leave a message with your idea.
02 / DIRECT ROUTES
A useful answer might be on one of these pages.
Meet the characters, explore products, or learn about partnerships on these pages.
03 / AFTER SUBMISSION
A few details can help the conversation.
Your details are used to handle this enquiry. Mark undecided information as “to discuss”, and check the form message for the submission result.
- 01Your question
Describe the product question or collaboration idea
- 02Product or project
Include a name, link, or project background
- 03Practical details
Region, quantity, budget, and preferred timing
- 04Contact details
Leave an email where you can be reached
- 05More to add?
Use the contact details below to share extra information
04 / SEND AN ENQUIRY
Product and purchase enquiry
Tell us the product name or page link, your question, and your region.
- Product name or page link
- The question you need answered
- Your region
05 / CONTACT METHODS
You can also contact us directly.
Choose a business or customer-service contact to suit your question. For a partnership, include a little project background.
Business email
Brand partnerships, character licensing, channels, spaces, and corporate gifts.
contactus@timybear.comCustomer service email
Product, purchase, after-sales, and general questions.
service@timybear.comBusiness contact
Partnership matters you would like to discuss directly.
张经理 · 13681617617













A day with Timy along.
A favorite, just for you.






